Friday, June 18, 2010

Check this book out!

I am a little late in writing my review of the book Delivering Happiness, A Path to Profits, Passion, and Purpose by Tony Hsieh, CEO of Zappos.com.  It was released last week and is already on the best sellers list.  Part biography, part guidebook for entrepreneurs, this handy tome is a must read for aspiring business owners, managers, top executives, or if you are an employee.  Tony’s book affirms that by instilling a sense of passion and purpose into your workplace you not only create a sense of joy about what you do but the people around you, your “tribe”, will also create an cheerfully infectious energy that is passed on to your customer or whatever market you are serving.  I once worked at a job where my big boss had instilled into my immediate boss the need to get the sale.  Didn’t matter how the client felt, just make sure to sell, sell, sell!  My head understood what was needed but my heart knew that my clients had needs and wants like myself and to ignore them for the bottom line would be unfavorable. I was once told to lie about something to a client and even though it was passed off as a joke, I thought this is not the environment for me.  Needless to say I quit because nobody seemed to care about anything but the sale and not the bigger picture of the people we were serving.  How many of you out there have been in situations like I’ve stated above?  Well, pick up a copy of Delivering Happiness it will definitely give you insight into a different paradigm of management and also give those you out there looking for work an idea of what kind of environment you would like to be in and what inspires you to live with passion.

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